The process by which files are transferred to the web server is called FTP
(File Transport Protocol). You have unlimited access to your web space via FTP
24-hours a day. As such, you can create and maintain your web pages on your
own computer and upload files to your web site at your leisure.
To use FTP you need a piece of software installed on your computer called an
FTP client. We recommend WS_FTP which can be downloaded for either the PC or
Mac from http://www.wsftp.com/. Many popular web design packages also come with
FTP software functionality included.
"Ws_ftp LE" is a free version of the FTP client with excellent Help
and Tutorials available.
The free versions can be downloaded at:
The Tutorials can be found at:
Microsoft FrontPage Users
Customers wishing to use Microsoft FrontPage to manage their site should install
the FrontPage Server Extensions and should use only the publishing feature within
FrontPage to transfer files. Using regular FTP can corrupt the extensions, disabling
the functionality of the FrontPage web and requiring that the site be deleted
to reinstall the extensions.
Configuring Your FTP Software
To connect to your site by FTP, you will need to configure your FTP client with
the following information.
|For UNIX Virtual Servers:
||The account username
||Your account password
The initial working directory, port number and all other configuration options
should be left at their defaults.
Transferring Your Files
When you connect to the FTP server, you will placed in the home directory for
your account. You will see system folders in your home directory as described
on the UNIX File System and Windows File System pages. You can transfer files
directly to your home directory or create subdirectories within in. As soon
as a file is uploaded to the web server, it is available for all to see.
Our operating system is case sensitive. In other words, the file name 'page.html'
is NOT the same as 'Page.html'. If your HTML code references a 'page.html',
but the actual file name is in uppercase, this will result in a File Not Found
error. This applies to directory names as well. To prevent errors, we suggest
naming all files in lowercase. You should not use spaces and punctuation characters
although the underscore character ('_') is acceptable.