The Complete Domain Registration and Hosting Solutions at an Affordable Price !!
Dec 16, 2018 - 12:53 PM
 
Main Menu
· Home
· Recommend Us

Web Hosting
· $50/year Hosting Plan
· $5/month Hosting Plan

· CONTROL PANEL

ORDER
· Hosting Sign Up
· Add-On's

Terms
· Acceptable Use Policy
· Terms of Business

HELP
· Hosting Questions
· Domain Questions
· Customer Support

Other Options


IThosts.com FAQ (Frequently Asked Questions)


[ Ask A Question ]


Category: Main -> Billing and Administration


Question
·  Acceptable Use Policy
·  How can I transfer Domain Names?
·  How can I change my Password?
·  How do I Request for Support?

Answer
·  Acceptable Use Policy

The Internet is a powerful information and entertainment tool, we would expect our customers to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users.

Our acceptable use policy is actively and strictly enforced. Offending content or users are removed from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken.

Common sense is the best guide as to what is considered acceptable use, however the following are unacceptable uses.

Illegality
In any form, including but not limited to the unauthorised distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material.

Undesirable Content
Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software including freeware, shareware and trial software is forbidden. Audio and video downloads may only be hosted if you are the creator and copyright owner of the work.

Bulk Email
The use of our network to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on our network is strictly forbidden.

Misuse Of Resources
Including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a PHP/ASP message forum.

If you are unsure about content you intend to place on our network, please check with us before you do. We reserve the right to determine what constitutes acceptable use.

Top


·  How can I transfer Domain Names?

If you already have a domain name registered or you prefer to register your domains with another company, you can transfer these domain names onto your hosting account.

Completing the transfer is a straightforward process but varies depending on the extension of the domain name. Please note that it may take up to 48 hours for the transfer of your domain name to become visible throughout the Internet.

UK Domain Names (.co.uk, .org.uk .ltd.uk & .plc.uk)
To transfer a UK domain you must contact the current hosting company, and ask them to ammend the record for your domain name as folows.

Parameter Value
IPS Tag S2CONSULTING
Primary Nameserver ns1.turbodns.co.uk (195.10.228.174)
Secondary Nameserver ns2.turbodns.co.uk (81.21.65.135)

This will give us control of the domain on our system, and complete the transfer of the domain to us.

All Other Domain Names (including .com, .net & .org)
To transfer a Top Level domain you must contact the current hosting company, and ask them to change the name servers for your domain name as follows.

Parameter Value
Primary Nameserver ns1.turbodns.co.uk (195.10.228.174)
Secondary Nameserver ns2.turbodns.co.uk (81.21.65.135)

This will complete the transfer of the domain to us. You will continue to be invoiced for all future renewals of your top level domain name by the original hosting company.

Top


·  How can I change my Password?

The Change Password page allows you to change your main account password. This is the password you use to log into the control panel, FTP server and database server. To change passwords for mailboxes or protected directories visit their respective areas of the control panel.

To change your password enter the new password in both boxes on the Change Password page and click 'Change Password'. Your password will be changed for all appropriate areas.

Note that following a change of password you may be asked to login into the control panel again using your new password.

Top


·  How do I Request for Support?

The Support Request page allows you to submit a request for technical support to us. Enter your contact details in the text boxes and details of your query into the large text area. Click 'Submit Support Request' to send us your questions. We will respond promptly.

In order for us to provide the most efficient service please include as much information with your request as possible. This should include any error message you are seeing, FTP transcripts, error log files etc.

Top





All logos and trademarks in this site are property of their respective owner.
The comments are property of the posters, all the rest © since 2001 by IThosts.com
Administered by NEPALexpo
You can syndicate our news using the file backend.php